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Greenpan Thermolon Picture

Greenpan Thermolon Pic

Greenpan Thermolon Pic

Most helpful customer reviews

32 of 33 people found the following review helpful.
Worked well for a few months
By Paleo Man
We purchased a set of Greenpan cookware and also individual frying pans from Target. At first we were very happy with them and we have treated them very carefully. All have only been used on low heat, but the most frequently used pans have been increasingly losing their non-stick qualities after six months. The problem appears to be getting worse and worse, to the point that an ordinary stainless steel pan would stick less.

39 of 42 people found the following review helpful.
Read the directions…
By momba3
I love this pan. I have owned a 9″ for 10 months now. I had a problem at first, because I walked away from the pan with oil in it and it was too hot so the oil burned and I couldn’t get it off. The pan was replaced and now I know better. Keep heat between medium and medium high. First, you must season the pan. It says that in in the directions.
Here’s what I do.
1. Heat the burner on high til red hot.
2. Put the pan on it for ONE MINUTE.
3. Then remove from heat and put a small bit of vegetable oil in the pan and rub it in. It’s OK if there is oil all over.
4. Let the pan cool COMPLETELY.
5. Wipe out all the oil and you are ready to cook.
If you put it in the dishwasher, you must re-season the pan. Also, if I am cooking several pieces of, say french toast, I will wipe out the pan between slices so there is no residue that will become sticky. Do not leave oil in it and get distracted by your kids. If this happens, just take it off the burner and come back to it. My pan is like glass. Everything slides right out. Eggs are fantastic. I think its a good tip to wipe out the pan between items, like more than one or two pieces of chicken at a time.Cook, wipe out, cook another piece, wipe out, etc. Teflon is not good for our health, so consider that before going back to it because you didn’t read the directions on your pan. Get a small pan to try it first if you are skeptical. The company replaced mine and I didn’t even want them too, I just asked how to get the burned on oil off and they send me a label to send it back. They sent me a brand new pan. Don’t forget to keep it seasoned!

26 of 29 people found the following review helpful.
GreenPan – Horrible Product and Even Worse Service that Doesn’t Honor Warranty
By Sensual Satine
If I could give a negative star rating, I would do it. I received the Greenpan cookware set after being a fan of the presentations on HSN for years. It made sense and seemed like a fabulous safe idea. Within 30 days, the pan was no-longer completely ‘non-stick’. I had to use a smidge of butter, and then more and more. By 2 months, it required a pat of butter on each side to cook an egg. (Rather un-healthy).

I did not purchase the pans from Amazon or HSN. After doing a lot of reading, I saw a consistency in people complaining about the cookware failing. Some said GreenPans had indicated that there were multiple bad batches of cookware. I read that the Better Homes & Garden was going to revoke their seal because of the complaints. Target no longer carries them – I learned from the manager when I attempted to swap out the sets (based on theory they pans were defective) but he advised me Target no longer carries the brand because of all the complaints.

I searched online and emailed their corporate HQ, advising of the problem and that I had gotten them at Target. It was forwarded to a representative who (in writing) acknowledged there had been a ‘quality control’ issue and that she’d send me out a replacement set. I advised her that I had purchased the Cuisinart Green Gourmet set since the Greenpans were completely unable to be used. She then advised me that they would send me a label to ship back and they’d send me a refund. When I inquired to the time-line would be for the refund, she said it would be generated by HSN. I reminded her that I had not gotten them from HSN. I was put on hold and told she couldn’t do anything then.

Great service eh? Their site touts their lifetime of quality cookware… If you consider a “lifetime” for 3 weeks… Not worth the investment. GreenPans suck. I’ve devoted a blog to it with lots of pictures of their quality products. Search around, you’ll find it.

See all 44 customer reviews…